Government Services

Expertise at All Levels of Government

Proven Results

In the past 10 years, we’ve collected or resolved more than $13 billion for federal, state, and local government clients. We also have helped agencies and their constituents successfully navigate crises and emergencies.

Government Contract Holder

Pioneer is a GSA contract holder under the Multiple Award Schedule (MAS) for Professional Services.

  • SIN 561440 Debt Collection

  • SIN 561440RC Debt Collection - Disaster Recovery

  • SIN OLM Order Level Materials

  • SIN OLMRC Order Level Materials - Disaster Recovery

Custom Solutions for Your Agency and Those You Serve

Combining the scale of an industry leader with the focus you would expect from a local partner, we will tailor a best-value solution for your program, optimizing outcomes while maintaining the highest customer service standards.

Examples of Clients We Serve

Federal Agencies

State Departments of Revenue

State Departments of Labor

State and Local Courts

Customer Service

Our omnichannel contact center solutions provide constituents with the simple, modern experience they expect.

Collection Services

Since 1980, we have helped federal, state, and local agencies optimize recovery of tax and non-tax debt.

Tax Amnesty and Special Projects

We have recovered billions of tax dollars for clients – often greatly exceeding their program goals – through consultation, design, and end-to-end administration.