Performing Beyond
Successfully recovering a broad spectrum of debt for federal, state, and local government for more than 40 years.
Our enterprise is built to help you succeed, even during the most challenging times. From public health emergencies to inflation – and from staffing difficulties to recessions – discover how we can help ensure your agency is ready for what comes next.
Government Services
Enhance your collections yield through scale, technology, and best-practice processes.
For Consumers
You have options and we’re here to help, providing you with fair treatment and quality service.
$13+ Billion
returned to our clients in the past decade, including $1 Billion through tax amnesty programs
300
government contracts since 1980
700
types of government debt supported
Our Story
We have over 40 years of experience helping clients recover debt and regain revenue.
We provide your agency with quality results, experience, leadership, compliance, and big-data predictive analytics to ensure your expectations are met or exceeded.
As a partner to the U.S. Department of the Treasury for many years, you also can expect fair treatment and quality service, as we comply with applicable debt collection rules and consumer protections.
We enjoy welcoming visitors to our facilities, to show off the people and technology that drive success for our clients and their constituents. We invite you to enjoy three minutes of the Pioneer experience with our virtual video tour. Discover the intelligent, customized revenue recovery solutions that make us the partner of choice for agencies nationwide.
For NYC residents only– the New York City Department of Consumer Affairs requires us to request and document your preferred language. You may inform us of your language preference by contacting us at 800-836-2442. Also, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca.
Pioneer conducts its business in English but also offers limited verbal and written translations and services in Spanish on some accounts/clients. Please note that we cannot guarantee our verbal translation and support services/language access services will always be available in Spanish during business hours, and they may not be offered or available for certain accounts. If not available, we will communicate with you in English.